CLEAR EXPECTATIONS

Working together

You can explore an idea with us without committing to a package. Paid work begins only after we agree on a written proposal.

Your scope and quote

Your proposal will set out deliverables, review rounds, responsibilities, timing, total price and payment stages. “From” prices depend on the agreed scope. Before launch we will confirm how GST applies to our displayed prices.

What may cost extra

Domain registration, email subscriptions, paid software, advertising, photography, third-party platform fees and specialist services are separate unless your quote includes them. We agree on additional work before proceeding.

Monthly or yearly support

Yearly support is paid upfront at ten times the monthly price. It includes the same monthly allowances; unused allowances do not accumulate. Your proposal will explain renewal, cancellation, refunds and any minimum term before you subscribe. This website does not take payments or start a subscription.

Review, launch and ownership

We agree on review stages and launch readiness with you. Your proposal will explain ownership, third-party licences, account access and handover. You must have permission to use the material you supply.

Practical business support

We help you plan and build. Sales and profitability depend on factors beyond a website or business plan and are not guaranteed. Regulated legal, tax or financial advice must come from appropriately qualified advisers.

Your rights

Nothing here excludes rights or remedies that cannot be excluded under Australian Consumer Law. Project-specific terms will be provided with your proposal.

Pre-launch information: this explains the proposed process and does not replace your final service agreement.